FairPoint
Communications Telephone services seem to have be come
extremely complicated since the Telecommunications Deregulation
Act of 1996. A business may have one company as its local carrier
as well as a different group handling its long-distance calls. Then
there's Internet service and maybe even separate billing for voice
mail that makes it all the more complex. Companies
such as FairPoint Communications Corp. have latched onto the “keep
it simple idea – one company providing business customers
with multiple communications products all on one consolidated bill,
including standard services. These companies are known as Competitive
Local Exchange Carriers (CLECs). FairPoint,
a North Carolina-based telecommunications company, recently opened
a regional office in Bellingham's Cornwall Plaza at 1201 Cornwall
Ave. The firm bills itself as an “alternative telephone
company, offering small- to medium-sized businesses a menu of options:
local dial-tone service, long distance, Internet access, voice mail,
dedicated private lines and frame relay services. Frame
relay is a data transfer service that compresses packets of information
and sends it over fiber-optic lines. This is generally more affordable
than buying a dedicated line for data transfer. FairPoint
competes with local phone monopolies, such as USWest and GTE, and
its prices are 10 percent or more lower than those of competitors,
says Gary Weston, regional sales manager in Bellingham. The company''s philosophy is to provide small communities with highly personalized
service, low prices and the same telecommunications options which
are typically only available in a major metropolitan area.
We like to approach businesses from a consultive standpoint,
says Weston. “We want to be able to understand their business plans
so we can provide them with long-term solutions. As
a CLEC, FairPoint can purchase local telephone service wholesale
from the local phone monopoly and resell it to business customers
at competitive rates. According to the company, FairPoint typically
resells the services for a period of time and then builds its own
facilities. The
communications firm was founded a year ago as a subsidiary of the
Charlotte, N.C.-based MJD Communications, currently the 17th-largest
telephone company in the United States. The parent company has its
roots in the acquisition of independent telephone companies throughout
the country. FairPoint has regional offices in the Northeast, New
England, Yakima in Eastern Washington and now Western Washington.
It recently opened a new sales office in Olympia and is expanding
into Oregon. Since
entering the Washington market, the company has sold more than 2,700
access lines to customers. The
Bellingham office employs eight people. FairPoint also has sales
representatives in Mount Vernon, Anacortes and Oak Harbor and will
be expanding into Port Angeles, Port Townsend and Ferndale. Weston,
a native of Bellingham, has 17 years of experience in the telecommunications
industry. He worked in management and director-level positions 10
years with Sprint and AT&T and has also been a business owner.
–
Heidi Thomas Clipclop.com John Henry of Ferndale owns a horse ranch
and frequently finds himself spending hours on the Internet looking
for information.
It is frustrating when you're looking for something and you continually
have to search another link and then another and another, he says.
“When I need information, I want to find it quickly, not spend
four hours looking for it. Henry
decided to create a website for equine aficionados that provides
a “one-stop shopping atmosphere. He was already chief executive
officer of Promark Software, a company that creates educational
software sold by National Geographic Society and Encyclopedia Britannica.
With a 40-year background in the software industry, Henry believes
he has the understanding of how to make data bases relate.
The
result is clipclop.com, an approach that seems to be unique. “If
you want to find out something about horses, this is a way to find
it quickly, Henry says. The
site lists 80,000 equine-related businesses and organizations. “If
you're looking for a horseshoer or a vet, for example, he says,
“you can just put in the phone prefix of your area and the
information will be at your fingertips. The
Web page features a dictionary of horse-related terminology, so
a reader can learn more about his area of interest. Or, if the vet
has given you a medical or anatomical term, you can find out more
about it and where to find products or treatments. Say
you want to learn more about jumping. Through clipclop.com, you''ll have access to every magazine article written on the subject,
Henry declares. The
site has features such as “Ask a Trainer, “Ask a Vet,
Equine Youth Pages and a weekly syndicated radio program, “The
Horse Show with Rick Lamb plus an archive of all previously broadcast
shows. Visitors
will be able to locate service providers by category or geographic
regions, learn about current equestrian events and view televised
events. A
browser can search for breeds, riding disciplines, boarding and
stables, books, videos and publications, breeding services, farm
supplies, feed and nutrition, gifts, health care, sales and auctions,
horse shows, tack and apparel, training and instruction, transportation and
trailers. It
has a calendar of events, free listings for horse-related businesses
and clubs, on-line chat rooms, horse jokes, virtual postcards, and
will offer free e-mail. One
can subscribe to magazines, order catalogs, book vacations and complete
purchase transactions without leaving the site. Clipclop.com
is conducting a 4-H fundraising contest. Each month for the next
two years, the corporation will donate $1,000 to the 4-H club which
submits the best collection of horse-related photos, drawings, cartoons,
stories, poems, jokes or limericks. The
equine market represents a $25 billion a year industry, which is
larger than the railroad, furniture or movie industries, according
to a news release from the corporation, and the median income for
all U.S. horse owners is almost double that of other Americans,
Clipclop.com
wants to share in that market by becoming the “location, location,
location for the horse industry.
We're essentially developing real estate where people will want
to advertise, says Henry,
because if you find what you want quickly, then you will go back
again and again, and you'll also tell your friends about it. Although
the organization will not carry any inventory or physically handle
any goods, it will bring buyers and sellers together and process
transactions in return for a fee of about 5 percent of the transaction. The
site was in operation for testing for several months but its official
public launch date was Dec. 1. The
corporation currently employs seven persons and Henry anticipates within
the next two years that number will increase to around 200. We have to make sure we are keeping up
with current information, he remarks. Although
clipclop.com is a Canadian corporation, Henry is chairman of the
board and he says there are future plans to set up a marketing arm
of the company in Whatcom County. –
Heidi Thomas |
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